Terms and Conditions
Effective from: 3 June 2026
These Terms and Conditions explain the basis on which The Working Standard provides website information and may engage with clients for health and safety compliance support.
About The Working Standard
The Working Standard provides practical health and safety compliance support, including risk assessments, method statements, H&S policies and procedures, fire risk assessments, compliance reviews, audit preparation, tender support, SSIP accreditation support, contractor documentation review, project specific H&S support, and competent person support.
Website Information
The information on this website is provided for general information only.
It does not constitute legal advice, formal health and safety advice, fire safety advice, or a completed assessment of any specific business, premises, activity, document, arrangement or risk.
No reliance should be placed on website content as a substitute for specific professional advice based on the relevant facts, documents, premises, activities and circumstances.
Services
The exact scope of any service will be agreed separately in writing before work begins.
This may include one off support, project based work, document preparation, compliance reviews, fire safety support, audit or tender support, or ongoing H&S compliance support.
Any agreed service will be delivered in line with the scope, information and instructions confirmed by the client.
Scope and Limitations
Any advice, document, review, assessment or report prepared by The Working Standard is based on:
Information provided by the client
Documents and evidence made available
The agreed scope of work
Any agreed inspection, review, meeting or consultation undertaken
The Working Standard is not responsible for information that is inaccurate, incomplete, withheld, unavailable, or changed after the service has been delivered.
Clients remain responsible for implementing suitable controls, maintaining compliance arrangements, keeping records up to date, and meeting their own legal duties.
Client Responsibilities
Clients are responsible for:
Providing accurate and complete information
Making relevant documents, records and access available where required
Reviewing documents and advice provided
Implementing agreed actions and recommendations
Maintaining safe systems of work and suitable management arrangements
Seeking further advice where circumstances change
The Working Standard cannot accept responsibility for actions not implemented, documents not maintained, or changes made by the client or third parties after delivery.
Quotations, Fees and Payment
Fees, timescales and payment terms will be confirmed in writing before work begins.
Unless agreed otherwise, any work outside the agreed scope may be quoted separately.
Invoices must be paid within the payment terms stated on the invoice or agreed in writing.
The Working Standard reserves the right to pause or withhold further work where payment is overdue.
No Guarantee of Third Party Approval
The Working Standard will prepare work to a professional and proportionate standard.
However, no guarantee is given that any document, application, audit submission, tender submission, SSIP application, accreditation process or compliance review will be accepted by a third party.
Third party decisions may depend on external criteria, client information, operational controls, site arrangements, implementation evidence, and matters outside The Working Standard control.
Fire Risk Assessments and Fire Safety Support
Where fire safety support or fire risk assessment work is provided, the scope will be agreed in writing.
Any findings will be based on the agreed inspection, information available at the time, documents reviewed, and areas accessed.
Unless expressly agreed, assessments are visual and non intrusive. They do not include destructive inspection, specialist testing, intrusive surveys, engineering verification, or confirmation of hidden construction details.
Where matters cannot be confirmed during inspection or document review, this may be recorded as requiring further confirmation by the client, dutyholder, landlord, managing agent, contractor, designer, installer, or other competent party.
Intellectual Property
Documents, templates, reports, advice notes, policies, risk assessments, method statements, and other materials prepared by The Working Standard remain the intellectual property of The Working Standard unless agreed otherwise in writing.
They are provided for the client internal business use only.
They must not be copied, resold, distributed, shared externally, adapted for another business, or used for unrelated purposes without written permission.
Confidentiality
The Working Standard will treat client information as confidential, unless disclosure is required by law, regulation, insurance, legal process, or where necessary to deliver the agreed service.
Clients must also keep commercially sensitive documents, templates, pricing, advice and materials provided by The Working Standard confidential.
Limitation of Liability
The Working Standard will exercise reasonable skill and care when providing agreed services.
Liability is limited to the agreed scope of work and the information available at the time the service was delivered.
The Working Standard is not liable for:
Matters outside the agreed scope
Information not provided or not available
Client failure to implement recommendations
Changes made after delivery
Use of documents for a different business, site, activity or purpose
Third party decisions, refusals or requirements
Losses arising from inaccurate or incomplete client information
Nothing in these terms limits liability where it cannot lawfully be limited.
Bookings and Consultations
Initial consultations may be provided on a no obligation basis.
A consultation does not create a client relationship unless services are formally agreed in writing.
The Working Standard may decline work where the requested service is outside its competence, capacity, insurance, professional judgement, or suitable scope.
Cancellations and Rescheduling
Where meetings, inspections, calls or booked work need to be cancelled or rescheduled, reasonable notice should be given.
The Working Standard reserves the right to charge for wasted time, travel, preparation or late cancellations where this has been agreed in writing or where costs have already been incurred.
Website Availability
The Working Standard aims to keep the website available and accurate, but does not guarantee that the website will always be available, uninterrupted, error free, or fully up to date.
The website may be updated, amended, suspended or withdrawn at any time.
External Links
This website may contain links to external websites or third party platforms.
The Working Standard is not responsible for the content, privacy practices, cookie use, accuracy, availability or security of external websites.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales, unless otherwise agreed in writing.
Contact Us
If you have any questions about these Terms and Conditions, please contact: