Privacy Policy
Effective from: 3 June 2026
The Working Standard is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, and other applicable data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you contact us, use our services, or visit our website.
Who We Are
The Working Standard
Health and Safety Compliance
Operating across England, Scotland and Wales
Email: info@theworkingstandard.com
Phone: +44 7873 913884
What Personal Data We Collect
We may collect the following types of personal data:
Identity and contact information: your name, job title, business name, email address, phone number, and business address.
Client and project information: information you provide in relation to health and safety, fire safety, compliance, risk assessment, consultancy, training, or related support services.
Site and workplace information: details about premises, work activities, employees, contractors, visitors, incidents, hazards, risk controls, and compliance documentation where relevant to the service being provided.
Correspondence and records: emails, forms, documents, reports, meeting notes, photographs, evidence files, and other information provided to or prepared by us.
Payment and account information: invoice records, payment status, and related accounting information. We do not store card details.
Technical data: IP address, browser type, device information, and website interaction data where collected through necessary website functions or cookies.
How We Collect Your Data
We collect personal data when:
You contact us by email, phone, website form, social media, or another communication method.
You request a quote, proposal, consultation, assessment, review, training, or compliance service.
You provide documents, photographs, records, or other information for review.
We attend or assess a workplace, premises, or work activity.
You browse our website and use any website functions or cookies.
Why We Use Your Data
We process your data to:
Respond to enquiries and provide quotes or proposals.
Deliver health and safety, fire safety, compliance, risk assessment, consultancy, training, documentation, and related services.
Prepare reports, advice, records, action plans, policies, risk assessments, method statements, and other compliance documents.
Communicate with you about services, findings, actions, invoices, and ongoing support.
Maintain accurate business, legal, insurance, and accounting records.
Improve our website, services, systems, and client communication.
Send relevant business updates or service information where lawful and appropriate.
Lawful Basis for Processing
We rely on one or more of the following lawful bases:
Contract: where processing is necessary to provide requested services or take steps before entering into a contract.
Legal obligation: where we need to keep records or comply with legal, tax, regulatory, or insurance requirements.
Legitimate interests: where processing is necessary for running our business, communicating with clients, managing professional records, improving services, and protecting our legal position.
Consent: where we rely on your permission, such as optional marketing or non essential cookies.
Marketing and Communications
We may send relevant updates about our services where you have consented or where we have a lawful basis to contact you about similar services.
You can opt out of marketing communications at any time by contacting:
How We Store and Protect Your Data
We store personal data securely using password protected systems and appropriate access controls.
Access to personal data is limited to those who need it for legitimate business purposes.
We take reasonable steps to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure.
How Long We Keep Your Data
We retain personal data only for as long as necessary.
Business, accounting, and tax records are normally retained for at least 6 years.
Health and safety, fire safety, compliance, risk assessment, and consultancy records may be retained for longer where necessary for legal, insurance, professional, or evidential purposes.
Where deletion is requested, we will comply where lawful and practical to do so.
Who We Share Your Data With
We do not sell your personal data.
We may share information with:
Professional advisers, insurers, or legal representatives where required.
HMRC, regulators, enforcing authorities, or other public bodies where legally required.
Secure IT, website, email, cloud storage, payment, or accounting providers.
Clients, dutyholders, contractors, or relevant third parties where necessary to deliver the agreed service.
Competent subcontractors or associates where they are engaged to support service delivery.
All third parties are expected to handle personal data securely and in accordance with data protection law.
Your Rights
You have the right to:
Access a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data in certain circumstances.
Object to or restrict processing in certain circumstances.
Withdraw consent where we rely on consent.
Request transfer of your data where applicable.
Lodge a complaint with the Information Commissioners Office.
For any data protection request, please contact:
Cookies
Our website may use strictly necessary cookies that are essential for the website to function properly.
Where we use analytics, advertising, or other non essential cookies, we will request consent where required.
We may provide links to third party platforms, such as social media, booking, payment, or external websites. We are not responsible for the privacy practices or cookie use of those third party platforms.
For further details, please see our Cookies Policy.
Links to Other Websites
Our website may contain links to external websites. This Privacy Policy applies only to The Working Standard website and services. We are not responsible for the content, privacy practices, or data handling of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
Contact us
If you have any questions about this Privacy Policy, please contact: